A Designer Exchange voucher acts as a credit note exclusively for use with us. You can acquire a voucher in one of two ways: - By Selling to Us: When you ...
Thu, 10 Sep, 2026 at 12:29 PM
While our vouchers technically have an expiry date, there is absolutely no need to worry! Every standard voucher we issue is valid for 1,000 years and one w...
Thu, 10 Sep, 2026 at 12:29 PM
You are welcome to use your Designer Exchange voucher in any of our physical stores or online through our website. To redeem a voucher in-store, please ensu...
Fri, 11 Sep, 2026 at 7:09 AM
If you choose to pay using a Designer Exchange voucher online, you will be prompted to provide your name, address, and voucher details. It is a very straigh...
Fri, 11 Sep, 2026 at 7:10 AM
In our experience, the most common reason a voucher may fail to redeem online is simply that the details have not been entered exactly as required. When ent...
Fri, 11 Sep, 2026 at 7:10 AM
If you believe your Designer Exchange voucher has been stolen, we advise that the matter be reported to the police, just as you would with any other theft. ...
Fri, 11 Sep, 2026 at 7:11 AM
Thank you for contacting Designer Exchange
If you have any queries, please get in touch by phone or email. The Designer Exchange team will be happy to help you. If you have any questions about an order you've placed, please include your order number.
