Selling in Birmingham, Manchester, or Cheshire Oaks Before your visit, we kindly recommend checking our Brand Directory here to ensure we currently purchase...
Fri, 11 Sep, 2026 at 11:32 AM
We currently only accept clothing sales in our Knightsbridge Brompton Road store, however if this isn't your local Designer Exchange, you can always sen...
Fri, 11 Sep, 2026 at 11:32 AM
Walk-ins are accepted Monday to Saturday, 10:00 AM – 5:00 PM, Thursday 10:00 AM – 4:00 PM, and Sunday, 12:00 PM – 5:00 PM for up to 5 items. Please note th...
Fri, 11 Sep, 2026 at 11:33 AM
To avoid longer wait times, we recommend booking an appointment here. Appointments are strictly drop-off only, and you may bring up to 10 items per visit. I...
Fri, 11 Sep, 2026 at 11:33 AM
Once received, your items are carefully authenticated, and payments are typically processed within 5 to 7 working days.
Fri, 11 Sep, 2026 at 11:33 AM
If we have not heard back from you after providing a final quotation, your items will be securely held for 14 days. If they remain uncollected after this pe...
Fri, 11 Sep, 2026 at 11:34 AM
Our processing times naturally depend on the number of items currently in our inspection queue. Our standard timeframe for carefully inspecting and authent...
Fri, 11 Sep, 2026 at 11:34 AM
We are pleased to offer two convenient ways to quote items dropped off in our stores: - Live Pricing: Drop your item off in-store for an immediate prelimi...
Fri, 11 Sep, 2026 at 11:34 AM
In-Store Quote Timeline - Live-Priced Items: Sent to our studio for authentication and inspection within 1 to 3 working days of your acceptance. - Prelim...
Fri, 11 Sep, 2026 at 11:34 AM
Please kindly note that once your receipt has been accepted and signed, your chosen payment preference cannot be changed. This policy is clearly stated on t...
Fri, 11 Sep, 2026 at 11:34 AM
Thank you for contacting Designer Exchange
If you have any queries, please get in touch by phone or email. The Designer Exchange team will be happy to help you. If you have any questions about an order you've placed, please include your order number.
