Contact Form

Thank you for contacting Designer Exchange
If you have any queries, please get in touch by phone or email. The Designer Exchange team will be happy to help you. If you have any questions about an order you've placed, please include your order number.

In-Store Buying FAQ's

Visit a Store
Designer Exchange stores are located in Knightsbridge, Birmingham, Cheshire Oaks Designer Outlet, Newcastle and Manchester, alongside our international bout...
Thu, 10 Sep, 2026 at 10:36 AM
Locations / Opening Hours
To view our specific store locations, opening hours, and contact details, please click here.
Thu, 10 Sep, 2026 at 10:37 AM
In‑Store Payment Methods
For your convenience, we accept a variety of payment methods in-store, including American Express, Visa, Mastercard, Apple Pay, and Klarna.
Thu, 10 Sep, 2026 at 10:37 AM
Click & Collect
Once you have placed a Click & Collect order online, we will send you an email as soon as the store confirms your item is ready. From that point, you wi...
Thu, 10 Sep, 2026 at 10:37 AM
Remote Sales
If you have spotted something on our website but are experiencing difficulties ordering it online, our store team is always happy to help. Simply ask a staf...
Thu, 10 Sep, 2026 at 10:38 AM
Accessibility
Ensuring you have a comfortable and enjoyable experience in our stores is one of our top priorities. All of our boutiques are easily accessible on the groun...
Thu, 10 Sep, 2026 at 10:38 AM