Thank you for contacting Designer Exchange
Designer Exchange will not be able to accept items with any of the following flaws or conditions:
- Fundamentally damaged (e.g., broken strap)
- Non-functioning closures (clasps, zips, buckles)
- Heavy exterior stains
- Missing or unreadable serial stickers/numbers (may vary by brand)
- Missing original designer parts (e.g., replaced zip)
Contact Form
If you have any queries, please get in touch by phone or email. The Designer Exchange team will be happy to help you. If you have any questions about an order you've placed, please include your order number.